01.20.2011
I’ve just finished reading Malcolm Gladwell’s The Tipping Point (i know, a little late on checking that one out), and I couldn’t help but to think about how it helps explain the nearly meteoric growth of the question and answer site, Quora, lately. A lot has been made about how other sites, Yahoo! Answers, Facebook’s Questions, and [...]
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12.14.2010
The word “customer” just seems so…dirty. To me, it sounds like the people that are buying your product are being taken advantage of. It indicates a *one-way* relationship. You trick them into buying your widgets and they give you money. Your magical marketing messages put a spell on them, which, makes them buy something they [...]
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